Frequently Asked Questions
Find answers to common questions about our custom packaging services, ordering process, materials, and more.
Are you a factory or a trading company?
We are a direct manufacturer with over 15 years of experience in custom packaging production. Our factory is located in Xiamen, China, with 20,000 sqm production area and 200+ skilled workers. We welcome factory visits - contact us to schedule a tour!
Do you provide OEM/ODM services?
Yes, we provide both OEM (manufacturing based on your design) and ODM (our design team creates custom solutions for you) services. Our in-house design team can create unique packaging that perfectly represents your brand.
How do you ensure quality control?
We have a strict 3-stage quality control process: 1) Raw material inspection upon arrival, 2) In-line inspection during production with multiple checkpoints, 3) Final inspection before shipment (AQL 2.5 standard). We can also provide third-party inspection services upon request.
Can you handle large volume orders?
Absolutely. Our monthly production capacity is 500,000+ paper bags and 200,000+ rigid boxes. We have experience handling large orders for international brands. For urgent large-volume orders, we can allocate additional production lines to meet your deadline.
Still have questions?
Our packaging experts are here to help. Get a free consultation within 24 hours.