Cookie Policy

1. What Are Cookies?

Cookies are small text files stored on your device when you visit a website. They help the website remember your actions and preferences over time, enabling essential functionality such as language selection, shopping cart contents, and privacy consent choices.

Cookies are widely used to make websites work more efficiently and to provide a better user experience. They are not programs and cannot contain viruses or malware.

2. How We Use Cookies

We use cookies for the following purposes:

• Essential functionality: Remembering your cookie consent preferences and language selection
• Analytics: Understanding how visitors interact with our website to improve content and usability
• Marketing: Delivering relevant content to visitors who have expressed interest in our products (only with your explicit consent)

3. Cookie Categories

We classify cookies into three categories. You can control Analytics and Marketing cookies through our consent banner. Necessary cookies are always active.

3.1 Necessary Cookies

These cookies are essential for the website to function correctly. They enable core functionality such as security, network management, and accessibility. The website cannot function properly without these cookies.

Cookie Name	Purpose	Duration
cookie_consent	Stores your cookie consent preferences (Necessary, Analytics, Marketing)	365 days
chat_token	Identifies your live chat session for communication with our team	30 days
PHPSESSID	Maintains your session state across page loads (HttpOnly, SameSite=Lax)	Session

3.2 Analytics Cookies

These cookies help us understand how visitors interact with our website by collecting and reporting information anonymously. Analytics cookies are only set after you grant consent.

Cookie Name	Purpose	Duration
_ga	Google Analytics — distinguishes unique visitors	2 years
_ga_*	Google Analytics 4 — maintains session state	2 years
_gid	Google Analytics — distinguishes users (if enabled)	24 hours

3.3 Marketing Cookies

These cookies track visitors across websites to display advertisements that are relevant and engaging. Marketing cookies are only set after you grant explicit consent. We currently do not use third-party advertising cookies, but this category is reserved for future use with your consent.

4. Third-Party Cookies

In addition to our own cookies, we may use third-party services that set their own cookies:

• Google Analytics 4: Web analytics service by Google. Data is processed under Google's data processing terms. Google Privacy Policy
• YouTube: Embedded product videos and factory tours. YouTube may set cookies when you interact with embedded videos. YouTube Privacy Policy
• Google Maps: Interactive map on our contact page. Google may set cookies when the map loads. Google Maps Privacy

5. Managing Your Cookie Preferences

You have several options for managing cookies:

5.1 Through Our Consent Banner

You can update your cookie preferences at any time by clicking the "Cookie Settings" link in the footer or clicking here. You can selectively enable or disable Analytics and Marketing cookies.

5.2 Through Your Browser Settings

You can also control cookies through your browser settings. Most browsers allow you to:

• View all cookies that have been set
• Block all cookies or only third-party cookies
• Clear all cookies when you close your browser
• Block cookies from specific websites

Useful links for managing cookies in popular browsers:

• Google Chrome
• Mozilla Firefox
• Apple Safari
• Microsoft Edge

5.3 Impact of Disabling Cookies

Disabling Necessary cookies may affect website functionality. Specifically:

• The live chat feature will not be able to maintain your session
• You will see the cookie consent banner on every visit
• Language preferences will not be remembered

Disabling Analytics cookies will not affect website functionality but will limit our ability to improve the website based on usage data.

6. Changes to This Policy

We may update this Cookie Policy from time to time to reflect changes in technology, legislation, or our practices. Any changes will be posted on this page with an updated "Last Updated" date.

7. Contact Us

If you have any questions about our use of cookies, please contact us:

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